Privacy Policy

This Privacy Policy explains how PJD Renovations collects, uses, stores and protects personal information provided through our website and when contacting us about our services.

1. Who we are

PJD Renovations
111 Billet Road, London, Greater London, E17 5DS
Website: https://pjdrenovations.co.uk/
Email: pjd.renovations80@gmail.com
Tel: 020 8059 1100 / 07597 298682

2. Information we may collect

We may collect the following information when you contact us, request a quote, make an enquiry or use our website:

  • Your name
  • Contact details, including email address and phone number
  • Address or postcode
  • Details about the renovation, building or installation services you require
  • Any other information you choose to provide to us
  • Technical information such as IP address, browser type, device information and website usage data

3. How we use your information

We use your personal information for the following purposes:

  • To respond to enquiries and provide quotations
  • To provide renovation, construction, installation or related services
  • To contact you about your project or requested service
  • For internal record keeping and business administration
  • To improve our website, services and customer experience
  • To comply with legal, accounting or regulatory obligations
  • To send marketing communications, where you have agreed to receive them

4. Lawful basis for processing

We process personal data under one or more of the following lawful bases:

  • Contract: where processing is necessary to provide a quote or carry out services for you.
  • Legitimate interests: where processing is necessary for running and improving our business.
  • Legal obligation: where we must keep records for tax, accounting or legal reasons.
  • Consent: where you have opted in to receive marketing communications or accepted non-essential cookies.

5. Sharing your information

We do not sell, rent or trade your personal information. We may share your information only where necessary with trusted third parties, such as subcontractors, suppliers, IT service providers, accountants, payment providers or legal/regulatory authorities.

6. How long we keep your information

We only keep your personal information for as long as necessary for the purposes for which it was collected, including legal, accounting and reporting requirements.

7. Security

We are committed to keeping your information secure. We use suitable physical, electronic and managerial procedures to help prevent unauthorised access, disclosure, loss or misuse of personal information.

8. Cookies

Our website may use cookies to improve user experience, analyse website traffic and support website functionality. You can choose to accept or decline cookies through your browser settings. Blocking cookies may affect how the website works.

9. Links to other websites

Our website may contain links to other websites. Once you leave our website, we are not responsible for the privacy practices or content of external websites. You should read the privacy policy of any website you visit.

10. Your rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information
  • Object to or restrict certain types of processing
  • Withdraw consent where processing is based on consent
  • Request transfer of your personal data where applicable

To exercise your rights, please contact us at:
pjd.renovations80@gmail.com.

11. Complaints

If you are unhappy with how we handle your personal information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.

12. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.